Last Updated: January 2026

Xbet1's Privacy Policy — Your data, our responsibility

Xbet1 takes your personal information extremely seriously. This Privacy Policy outlines what data we collect, why we collect it, and how we keep it safe.

Effective: 1 January 2026 SSL 256-bit Encryption
Your Data is Secure
Never Sold to Third Parties

1 Introduction

Xbet1 (https://xbet1.online) is a trusted online gaming and Sports Betting platform for users in Bangladesh. Our Privacy Policy is a transparent commitment to you — we want to earn your trust at every step.

When you create an account on xbet1, browse our website, or use our app, certain information naturally comes our way. This Privacy Policy clearly explains what we do — and what we don't do — with that information.

This Privacy Policy applies to all xbet1 services — including the website, mobile app, live chat support, and email communications. By using xbet1, you agree to this Privacy Policy.

Please note: This Privacy Policy is part of our Terms & Conditionseffective in conjunction with. Both documents should be read.

2 What information we collect

Xbet1 collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Information provided directly by you:

  • Name, date of birth, and mobile number (provided at registration)
  • Email address (if provided)
  • Identity verification documents (National ID or Passport)
  • Payment details — mobile banking number (full number is not stored, only the last 4 digits)
  • Content of conversations with the support team

Automatically collected information:

  • IP Address & Device Type
  • Browser and Operating System
  • Which sections of the platform you visit and how long you spend there
  • Betting & Gaming History
  • Login time and location (country level only)
  • Cookies and Session Data
Data Type When It's Collected Why it's needed
Name & Mobile At the Time of Registration Account Creation and Verification
Identity Document During KYC Verification Age & Identity Verification
Payment Information On deposits/withdrawals Processing Transactions
Device & IP Every session Security and fraud prevention
Gaming History On every bet Ensuring fairness & support

3 How your information is used

Xbet1 uses your data only for specific, defined purposes. We never sell it to advertisers or use it for anything unnecessary.

Primary use:

  • Account creation, management, and security assurance
  • Processing deposits and withdrawals
  • Delivering betting and gaming services
  • Sending bonuses, promotions, and offers (you can opt out at any time)
  • Resolving issues through the support team
  • Preventing fraud, money laundering, and other illegal activities
  • Meeting Legal Obligations
  • Improving the platform experience

xbet1 never sells your data to advertisers, data brokers, or any third party.

4 Data Storage & Security

Keeping your data secure is xbet1's top priority. We use the latest industry-standard technology to make that happen.

Security Measures:

  • All data stored with AES-256 encryption
  • All data transfers secured via SSL/TLS protocol
  • Regular security audits and penetration testing
  • Restricted staff access — not everyone can view your data
  • Server logs are automatically deleted after 90 days
  • Full payment details are never stored

Retention Period:

Your data is retained for as long as your account is active. After closure, some data may be kept for up to 5 years due to legal requirements. Nothing is held beyond that.

5 Who Your Data Is Shared With

Xbet1 shares your information with third parties only in very limited circumstances. It is never sold for commercial purposes.

When it may be shared:

  • Payment Processors: To process transactions with Mobile Pay, Nagad, and similar services — only the necessary information
  • Legal Authorities: Under court order or legal obligation
  • Fraud Prevention: With authorized cybersecurity partners
  • Business Changes: In the event of an acquisition or merger of xbet1 — you will be informed in advance

Never shared:

  • To advertising companies or marketing agencies
  • To data brokers or data resellers
  • To any unknown third party without your consent

6 Cookie Policy

Xbet1 uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small files stored on your device.

Cookies we use:

  • Essential Cookies: To maintain login sessions and for security purposes — these cannot be disabled
  • Functional Cookies: To remember your preferences (language, theme)
  • Analytics Cookies: To understand which pages are used most — no personal data involved

You can disable non-essential cookies from your browser settings. However, some features may not work as intended.

7 Your Rights

At xbet1, you have important rights over your own data — rights we fully respect.

Right to Access

You can request to know what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Portability

You can request a copy of your personal data at any time.

Right to Object

You can opt out of marketing messages at any time.

To exercise any of these rights, email us at support@xbet1.online. We will respond within 30 days.

8 Children's Privacy

Xbet1 is strictly for users aged 18 and above. We never knowingly collect data from minors.

If it is confirmed that a minor has opened an account on xbet1, that account will be immediately closed and all associated data will be deleted. If you believe your child is using xbet1, please contact us right away.

This platform is strictly prohibited for users under 18. Parents and guardians are advised to use parental control software.

9 Third-Party Links & Services

Xbet1 uses third-party services on its platform, such as payment gateways and game providers. These services operate under their own privacy policies.

Xbet1 is not responsible for what happens on third-party platforms. That said, we only work with trusted, verified partners and maintain data protection agreements with all of them.

10 Privacy Policy Updates

Xbet1 may update this Privacy Policy from time to time. Before any significant changes, we will:

  • We will notify you at least 7 days in advance via app notification or email
  • We will update the "Last Updated" date at the top of the page
  • We'll provide a summary of what changed from the previous version

Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out through the channels below:

  • Email: support@xbet1.online (privacy-related queries are responded to within 48 hours)
  • Live Chat: via the chat button at the bottom right of the platform
  • Support hours: 24/7, in Bengali

If your complaint is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority.

Our security layers

Xbet1 uses multiple layers of security to protect your data.

Data EncryptionAES-256
Server Security99.9%
Payment SecurityPCI-DSS
Fraud DetectionReal-Time
SSL Encryption

All data is encrypted with 256-bit SSL from your browser to our servers.

KYC Verification

The identity verification process protects your account from unauthorized access.

Secure Servers

All data is stored in internationally accredited data centers and backed up on a regular basis.

No Data Sales

Your data is never sold to any third party — that is our firm policy.

Why your data is safe at xbet1

Protection at every level — from technology to policy

Minimal Data Collection

Xbet1 only collects information that is strictly necessary to provide our services. No additional data is requested.

Retained for a Specified Period

Your data is deleted once it is no longer needed. It is never retained beyond what is legally required.

Restricted Access

Within our team, only designated staff can access your information. Access is strictly controlled — not everyone has it.

Regular Audits

A third-party team of experts regularly audits xbet1's security systems and submits reports.

Marketing Opt-Out

If you'd rather not receive promotional messages, you can turn them off with a single click at any time. We don't push anything on you.

Transparency in Bengali

This Privacy Policy is written in plain, simple language so every user can understand it — no complex legal jargon.

Common Privacy Questions

What Users Most Frequently Ask

Absolutely not. xbet1 never sells your personal information to advertising companies, data brokers, or any other third party. This is our most fundamental commitment.

Yes. Your full mobile banking number is never stored on our servers — only the last 4 digits are retained for identification. All payment transactions are secured with AES-256 encryption.

After account closure, certain data may be retained for up to 5 years due to legal obligations. All other data is permanently deleted. To request confirmation of deletion, contact support@xbet1.online.

Yes, that is your right. You can email support@xbet1.online to request a copy of the data we hold about you. We will respond within 30 days.

Information is disclosed only when required by a valid court order or legal obligation, and only to the extent necessary. We do not voluntarily share data under any other circumstances.

Play with peace of mind — your data is safe with us

Your privacy is our top priority at xbet1. Open an account today and experience Bangladesh's most trusted gaming platform.

No Data Sales AES-256 Encryption 24/7 Bangla Support
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